Privacy Policy
🔒 METER HUB — Privacy Policy
Legal Entity: SN ENTERPRISES | Brand/Website: METER HUB
Address: Hariajam, Nirsa, Dhanbad, Jharkhand, India
Email: [email protected] | WhatsApp: 8539909294 / 7004945252
Last Updated: [01-10-2026]
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1. Introduction
Welcome to METER HUB, an online store operated by SN ENTERPRISES ("we", "us", "our"). METER HUB sells energy meters, electric meters, sub meters, prepaid meters and smart meters across India.
This Privacy Policy explains how we collect, use, store, share and protect your personal information when you visit our website or place an order with us. By using our website, you agree to the practices described in this policy.
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2. Information We Collect
a) Information you provide to us:
· Full name
· Delivery address and billing address
· Mobile number and email address
· GST number and company name (for business invoices)
· Payment details (processed securely by our payment gateway — we do not store card/UPI credentials)
· Order details and communication with our support team
b) Information collected automatically:
· IP address, browser type, device type
· Pages visited, time spent on the website
· Cookies and similar tracking technologies
c) Information from third parties:
· Payment confirmation from payment gateways
· Delivery status updates from courier partners
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3. How We Use Your Information
We use your information to:
· Process, confirm and deliver your orders
· Issue GST invoices in the name of SN ENTERPRISES
· Communicate order updates, tracking details and support responses
· Process payments and refunds
· Improve our website, products and customer experience
· Send promotional offers and updates (only if you opt in)
· Comply with legal, tax and regulatory requirements
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4. Sharing of Information
We do not sell your personal information. We may share it only with:
· Courier/logistics partners — for delivering your order
· Payment gateways — for processing payments securely
· GST/accounting service providers — for invoicing and tax compliance
· IT and website service providers — who help us operate the website
· Government or legal authorities — when required by law
All third parties are required to keep your information confidential and use it only for the purpose for which it was shared.
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5. Cookies
Our website uses cookies to:
· Keep items in your cart
· Remember your login and preferences
· Analyse website traffic and improve performance
You can disable cookies in your browser settings. However, some features of the website may not work properly without them.
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6. Data Security
We take reasonable technical and organisational measures to protect your information, including:
· Secure (HTTPS) website connection
· Encrypted payment processing
· Restricted access to customer data
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
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7. Data Retention
We retain your personal information only as long as necessary:
· Order and invoice records are kept as required under GST and tax laws (generally 8 years)
· Marketing data is kept until you unsubscribe
· Other data is deleted or anonymised when no longer needed
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8. Your Rights
You have the right to:
· Access the personal information we hold about you
· Correct inaccurate or incomplete information
· Request deletion of your data (subject to legal retention requirements)
· Opt out of marketing communications at any time
· Withdraw consent for data processing
To exercise any of these rights, email us at [email protected] with the subject line "Privacy Request".
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9. Third-Party Links
Our website may contain links to third-party websites (e.g., payment gateways, brand websites). We are not responsible for the privacy practices of those websites. Please read their privacy policies separately.
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10. Children's Privacy
Our website is not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
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11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last Updated" date. Continued use of the website after changes means you accept the updated policy.
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12. Contact Us
For any questions, concerns or requests regarding this Privacy Policy:
SN ENTERPRISES (METER HUB)
📍 Address: Hariajam, Nirsa, Dhanbad, Jharkhand, India
📧 Email: [email protected]
📞 WhatsApp: 8539909294 / 7004945252
🕘 Support Hours: [e.g., Mon–Sat, 10 AM – 6 PM]